[PDF.58sx] Assertiveness Skills for Professionals in Health Care

Assertiveness Skills for Professionals in Health Care

[PDF.ag05] Assertiveness Skills for Professionals in Health Care

Assertiveness Skills for Professionals  Wendy Leebov epub
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 | #5114142 in Books |  iUniverse |  2003-06-15 | Original language:English | PDF # 1 |  11.00 x.13 x8.25l,.36 | File type: PDF | 54 pages

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||About the Author|About Wendy Leebov, Ed.D.Wendy Leebov consults with healthcare organizations on how to create great service for patients and a great place to work. Most recently VP, Human Resources at Albert Einstein Healthcare Network, Wendy has written more t

This short, practical, easy-to-read book helps healthcare employees who interact with patients, physicians, other customers and coworkers to demonstrate effective assertiveness in these important exchanges. Highlighting the advantages of assertiveness in contrast to aggressiveness or passivity, this book provides a variety of case situations, self-assessment exercises and practice exercises for trying out and sharpening assertiveness skills. An excellent skill-builder fo...

You easily download any file type for your device.Assertiveness Skills for Professionals in Health Care   |  Wendy Leebov. I really enjoyed this book and have already told so many people about it!

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