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Increasing Patient Satisfaction: A Guide for Nurses

Roberta L. Messner, Susan J. Lewis




[PDF.wt15] Increasing Patient Satisfaction: A Guide for Nurses

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 | #5945474 in Books |  Springer Publishing Company |  1996-01 | Original language:English | PDF # 1 |  9.50 x6.50 x1.00l, | File type: PDF | 255 pages

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The authors draw from the principles of Continuous Quality Improvement and other lessons learned from the business world, in addition to nursing's rich tradition of service. Written with warmth, sensitivity, and clarity, the book is an excellent resource for nursing students and practicing nurses. A suitable text for inservice training.



You easily download any file type for your gadget.Increasing Patient Satisfaction: A Guide for Nurses   |  Roberta L. Messner, Susan J. Lewis.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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