[PDF.95ra] Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care (Management Series)

Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care (Management Series)

[PDF.zn83] Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care (Management Series)

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 | #3651324 in Books |  2002-07 | Original language:English | PDF # 1 |  9.00 x6.25 x.50l, | File type: PDF | 240 pages

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||About the Author|A co-founder of Press, Ganey Associates, Irwin Press, Ph.D., was the first to nationally promote patient satisfaction as both a component and indicator of healthcare quality. Since 1985 he has worked with hospitals across the country to implemen

Irwin Press, Ph.D., of Press, Ganey Associates Inc., reveals the lessons he's learned during his 17 years of experience in measuring and managing patient satisfaction.

Patient satisfaction is an integral part of healthcare, and oftentimes the key to a successful healthcare organization. Consider the numerous studies that indicate satisfied patients often recover faster and better from treatment. This leads to goodwill for the organization, positive word-of-mouth promo...

You can specify the type of files you want, for your device.Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care (Management Series)   |  Irwin Press. A good, fresh read, highly recommended.

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